The 10 best Marketing cases I have ever taught

As the new academic year rises on the horizon, I thought about the cases (in Marketing) that I have taught in past few years and listed the top ten. My best teaching experiences – taking into account the best learning experiences of my students – took place while teaching these cases.

The list is slightly inclined towards marketing strategy, and does not include the good old work-your-way-through-it numerical analysis cases as these are required but do become somewhat boring at times. I have listed only the interesting cases, which really connect with students and sometimes even divide the class!

Most of these cases can be taught across programs and years (perhaps a few are not suitable for the first-year basic marketing course, and many are unsuitable for undergraduate courses) with a little flexibility, creativity, and improvisation from the faculty. Then again, you can’t have a course of just these cases – these are best consumed as the laddus in a diet that otherwise consists of good old dal-chawal-roti-subzi, in my view.

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The CMO’s Playbook – This Year’s Collage

Whenever the small-group discussions in the classroom get noisy, it means one of two things: the students are so interested that they forget they are in a classroom, or there are movies playing in laptops, hidden by the huddle of heads. When these discussions are about marketing strategy in The CMO’s Playbook, it’s the former.

Sometimes we teachers are happy when the class is loud.

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Here is a (hand-made) collage from the cases and contexts that we discussed in the course last year (2023 Jun-Aug). Can you identify all the companies and situations?!

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Here are a few answers.

Coca Cola in India: A product portfolio worth boasting about, but who wants sugar and fizz now? This was (and is, and will continue to be) the dilemma of what is perhaps the world’s best built brand (for a brand backed by hardly any product worth its price). The new year spells interesting times for Coca Cola and more so for Coca Cola India with cannibals and competitors galore.

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Towards The CMO’s Playbook – A reflection on teaching and learning marketing strategy

Two months ago, forty-seven eager young minds started on a quest for “the CMO’s playbook” – a journey to understand strategic decision making in marketing. An equally eager but not so young mind (yours truly) joined them, mainly to prove that fun and learning can go together. It was a tall ask from all of us, but we managed to pull it off!

Finally, it was the student teams that prepared their original playbooks for CMOs, and I might have merely orchestrated the journey – a journey through a mix of simulation, business cases, discussions of real life marketing, and minimal reliance on pre-cooked frameworks.

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